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P. O. Box 6775 Phone 678-794-7200 |
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P. O. Box 6775 Phone 678-794-7200 |
COMPANY PHILOSOPHYLet’s face it, most people, when searching for a company to do business with, are searching for someone they can trust. Most people are not overly concerned with “how much” until they see signs of concern. We take extra time and care to explain our products and our process to our potential customers. We do not view our doing business as a sale, we view it as a relationship. We are adamant regarding the integrity of the relationship therefore we insure all issues and questions are thoroughly answered. Then, if you entrust us with your business, we don’t want to talk about what we will do, but insure we do it! We desire there be no thoughts of deception at any time during or after the job is completed. If we communicate effectively and deliver as we say we will, we accomplish this with every customer. The number one customer dissatisfaction issue is lack of communication. Ask yourself “have all of my questions been addressed and do I clearly understand every facet of my investment?” Also, ask yourself if you are going to get what you are paying for. LACK OF INTEGRITY = LACK OF PERFORMANCE = CUSTOMER DISSATISFACTION. This trust listed above is not intended to point fingers, but the facts prove that many companies fail at customer satisfaction. We are committed to insuring we maintain the highest principles of integrity which yields 100% effort with regard to information, communication, consulting, installation and final inspection through quality measurement. What our clients are saying..."I would like to take this opportunity to tell you
what a superb job you did on my iron fence and gate. The quality and
workmanship are outstanding. I also believe the price was
exceptional. I would highly recommend your company to my friends and
acquaintances." Billy M, Canton, GA I would highly recommend Greg Walker and his company for fence/gate services. We are very pleased with the workmanship on our entrance gate and plan to have him install iron fencing around the perimeter of our home in the near future. He has given us excellent service whenever we have been in contact with him. He finished the project within the time frame given. Tanya B, Canton, GA "Great job on the fence and the patio railing at "The Old Mill" restaurant. Your professional installation, services and on time completion helped us to open on time with the critical passage of the fire marshal hand rail inspection ... thanks for everything!" On behalf of The Old Mill Partners, Tommy A, Acworth, GA "I had Greg's crew drive for 5 hours to install my Trinity fence around my pool. I can't say enough about their professionalism and tactfulness. It is difficult to find a contractor these days that actually performs as they claim. I can assure you the Advance team does just that. They beat all prices for local installers here in North Alabama and I couldn't be more pleased with the product and service. I had them drive for 5+ hours, that says enough within itself. As for the Ornamental Fence, I would recommend it to anyone. The looks and quality are right on target. Thanks Greg," Jeremy T, Tuscumbia, Alabama It was refreshing to work with Greg Walker and Advanced Fence. He installed 400 square foot iron fence around my new pool this month. One of the challenges I have faced with work of this type is poor customer service. Greg was thoughtful and considerate during the project and his installation team was first class.Greg and his team did everything they promised to do and then some. He followed up to make sure we were happy with the fence not just once but three times. There were no challenges and we are very happy with our fence. Tina W, Alpharetta, GA I wanted to take a moment to compliment you and your staff for the quality of product that has been installed on several of my properties. I am sold out on the Powder-Coated steel fencing system that you recommended. When one has been in the construction business as long as I have, it is easy to recognize a supplier or vendor who excels in price quotation and quality of product. You are one such company. Please feel free to use my recommendation as an endorsement for quality of product and responsibility of completion. Don H, McDonough, GA During the process of building our new home, we obtained several bids on the installation of a fence for our backyard and pool area. After meeting with several companies, we decided to go with Advance Fence & Rail, Inc. because of three reasons. First, they agreed to match the price of the other bids we had received even though these products were better quality. Second, their product is top of the line as was clearly the best compared to the other companies we were considering. And finally, the service we received from Greg Walker during the sales process made us feel as though we were a top priority. During installation, it became apparent that Greg and his team not only provide great service during the sales process but more importantly, their service was fantastic during the installation of our fence as well. They finished the job in a timely manner and our new fence looks fantastic! We are extremely happy with our new fence and would highly recommend Greg and Advance Fence and Rail, Inc. to anyone who is considering adding a quality fence to their home. Mike & J H, Dunwoody, GA Greg, You were very personable and seemed to care about what we were looking for and the cost. You and your crew were always very prompt, always double checked to make sure that things were going as planned. I would like to say, it was my pleasure to have found a company that still believes in honesty and doing the job right. You and the crew that did my job were very professional and I would recommend you and your company without the slightest hesitation. Thanks, Rusty B, Kennesaw, GA
Greg
- This is my second fence purchase from your company. Just like
the first time, you delivered a great product at a very
reasonable price. Most important to me was how quickly you were
able to provide me with a bid and how quickly you were able to
schedule my install. Both times I have worked with your
company, the crews showed up on time and took great pains to
protect my landscaping as they installed the fence. Please
consider me a solid referral for anyone considering doing
business with you. |
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